The bank received its trust charter in 1927. The division administers more than $3.1 billion for families, individuals and institutions, and it still holds accounts opened under relationships that began in that decade.
Corporate trustee, co-trustee, successor trustee and agent for an individual trustee who would rather not do the accounting. Trust Services
Planning and discretionary investment management through Calder Wealth Advisors. Financial Planning
Settling an estate, start to finish. Estate Administration
Directed trustee and custodian for employer retirement plans in our markets, with participant recordkeeping through the plan's provider rather than through us. Call (423) 555-0198.
Every relationship has a trust officer and an administrative officer, and both of their names are on your statement. The trust officer is the person you call. Investments are managed by our investment group against an investment policy statement written for your account, and the trust committee reviews every discretionary account at least annually and any account with a distribution provision that requires judgment more often than that.
Accounting, statements and tax reporting run on the SEI Wealth Platform, which the division completed converting to in 2025. Statements are quarterly by default and monthly on request. Clients who also hold a deposit account see wealth account balances in Online Banking at online.calderbankonline.com, though the detail and the tax documents live in the statement package.
We are a fiduciary on the accounts where we act as trustee, which is a legal standard and not a marketing phrase: we are required to act in the interest of the beneficiaries, to follow the terms of the governing instrument even where we would have drafted it differently, and to account for what we did.
Our published minimum for a new trust or investment management relationship is $1,000,000. Two exceptions have stood since 2011 and are not going away: an account for the family of an existing client is accepted at $250,000, and an account established under the will or trust of a client we already served is accepted at any size, because declining to serve as successor trustee under an instrument that names us would be an odd way to keep a hundred-year promise.
Accounts opened before January 1, 2011 are not subject to any minimum and are not being repriced or resigned from. There are several hundred of them and a number are small. That is what a trust department in a bank chartered in 1913 looks like.
No. We are frequently named as trustee or as executor on estates whose investments stay where they are, and we manage accounts for clients whose planning work is done elsewhere. Where we do hold investment authority, the assets are custodied here or at our clearing custodian, because a trustee that cannot see and control the assets it is accountable for is a trustee in name only.
Our investment group, against an investment policy statement written for the account and reviewed by the trust committee. We use individual securities, exchange traded funds and, in some fixed income mandates, mutual funds. There is no proprietary fund, no revenue sharing arrangement, and no commission paid to anyone on our side of the table.
A trust relationship transfers with the trust powers, and the acquiring institution succeeds to the office of trustee unless the instrument says otherwise or the beneficiaries act to remove it. Many instruments drafted in the last twenty years include a provision allowing the beneficiaries to move the trust to another corporate trustee, and we think that is a sensible provision for a client to ask their attorney about.
Balances appear in Online Banking for clients who also hold a deposit account. The full statement package, the tax reporting and the transaction detail come from the trust accounting system and are delivered quarterly, or monthly on request. There is no separate wealth portal to sign in to, which is a question we get often enough to answer here.
Tell your trust officer, and if that does not resolve it, write to the President of Wealth and Trust at 401 Market Street, Chattanooga, Tennessee 37402. A written complaint about a fiduciary account is logged, reviewed by the trust committee and answered in writing. That is a regulatory obligation as much as a courtesy, and the OCC examines the log.
Investment and insurance products and trust and fiduciary services are:
Not a deposit · Not FDIC insured · Not insured by any federal government agency · Not guaranteed by the bank or any bank affiliate · May lose value, including possible loss of the principal amount invested.